Privacy Policy

Effective Date: 21 April 2026 · Last Updated: 21 April 2026

This Privacy Policy describes how TradEdge ("we", "us", "our") collects, uses, stores, and protects your personal information when you use the TradEdge platform ("Service"). By using the Service, you consent to the practices described in this policy.

// Contents
  1. Information We Collect
  2. How We Use Your Information
  3. Data Storage & Infrastructure
  4. Data Sharing & Third Parties
  5. Cookies & Local Storage
  6. Analytics & Tracking
  7. Telegram Notifications
  8. Data Retention
  9. Your Rights
  10. Data Security
  11. Children's Privacy
  12. Changes to This Policy
  13. Contact

01 Information We Collect

a) Account Information

When you sign up, we collect your email address and an encrypted password. Authentication is handled securely by Supabase, hosted on AWS infrastructure. We never store your password in plain text.

b) Trade Journal Data

If you use the trade journal feature, your trade entries — including symbols, entry/exit prices, quantities, dates, stop-loss levels, and personal notes — are stored in our database. This data is private to your account and is never shared with other users or third parties.

c) Watchlists & Settings

We store your platform preferences, watchlists, chart layout preferences, and user-configured settings (such as Telegram chat IDs and broker integration parameters) in your account profile. Sensitive keys are stored only to enable features you explicitly configure.

d) Usage Data

We collect basic technical data to maintain platform stability and security:

e) Support Conversations

Messages sent through the in-app support channel may be reviewed by our support team to resolve your query. Conversation history is retained for service improvement purposes.

f) Click-wrap Consent Records

When you accept these Terms or this Privacy Policy, we record your User ID, IP address, and timestamp as evidence of informed consent. This is a legal compliance record and is not used for any other purpose.

✓ WHAT WE DO NOT COLLECT We do not collect: government ID, PAN, Aadhaar, bank account details, demat account credentials, financial statements, or any biometric data. TradEdge never has access to your actual brokerage account or funds.

02 How We Use Your Information

We use your data only for the purposes listed below. We do not use your data for advertising, profiling, or any purpose not described here.

PurposeData UsedBasis
Account authentication & access controlEmail, hashed passwordContract
Service delivery (scanners, journal, matrix)Trade data, watchlists, settingsContract
Price alerts & Telegram notificationsEmail, Telegram chat IDConsent
Support & troubleshootingEmail, support messagesLegitimate Interest
Security & abuse preventionIP address, session timestampsLegitimate Interest
Platform stability & bug resolutionUsage data, device/browser infoLegitimate Interest
Click-wrap consent recordkeepingUser ID, IP address, timestampLegal Obligation

03 Data Storage & Infrastructure

Your data is stored and processed using the following infrastructure:

CROSS-BORDER DATA NOTICE While we prefer India-region storage, Supabase infrastructure may route or replicate data through servers outside India depending on availability. By using the Service, you consent to this processing. We ensure all third-party providers maintain adequate data protection standards.

04 Data Sharing & Third Parties

We do not sell, rent, or trade your personal data to any third party. Data is shared only in the following limited circumstances:

NO ADVERTISING DATA SHARING TradEdge does not participate in any advertising networks. Your trading behaviour, journal data, and usage patterns are never shared with marketers, data brokers, or analytics platforms.

05 Cookies & Local Storage

TradEdge uses browser localStorage (not traditional cookies) for session-side persistence. This includes:

This data lives entirely in your browser and is not automatically synced to our servers. You can clear it at any time by clearing your browser's site data for the TradEdge domain.

We do not use tracking cookies, advertising cookies, or third-party cookie scripts of any kind.

06 Analytics & Tracking

✓ NO THIRD-PARTY ANALYTICS TradEdge does not use Google Analytics, Meta Pixel, Mixpanel, Hotjar, or any third-party behavioural tracking or analytics tools. We do not track you across websites. We do not build advertising profiles.

Any usage data we collect (as described in Section 1d) is limited to what is technically necessary for platform security and stability, and is processed internally only.

07 Telegram Notifications

TradEdge offers optional Telegram-based price alerts and scanner notifications. This feature works as follows:

08 Data Retention

We retain your data for as long as your account is active or as needed to provide the Service:

09 Your Rights

You have the following rights with respect to your personal data. To exercise any of these, contact us at the details in Section 13.

▸ Access

Request a copy of all personal data we hold about you.

▸ Correction

Request correction of inaccurate or incomplete personal data.

▸ Deletion

Request deletion of your account and all associated personal data.

▸ Portability

Request an export of your trade journal and watchlist data in a machine-readable format.

▸ Withdrawal of Consent

Withdraw consent for optional features (e.g. Telegram alerts) at any time via settings.

▸ Objection

Object to processing of your data for purposes based on legitimate interest.

We will respond to data rights requests within 15 business days. Data purge may take up to 30 days across all systems.

10 Data Security

We implement reasonable technical and organisational measures to protect your personal data:

SECURITY LIMITATION NOTICE No system is completely secure. While we take reasonable precautions, we cannot guarantee absolute security of data transmitted over the internet or stored in third-party infrastructure. In the event of a data breach affecting your personal information, we will notify you as required by applicable law.

11 Children's Privacy

TradEdge is intended exclusively for users aged 18 years and above. We do not knowingly collect personal data from minors. If we become aware that a user under 18 has created an account, we will immediately terminate that account and delete associated data.

If you believe a minor has registered on our platform, please contact us immediately at the details in Section 13.

12 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable law. When we make material changes, we will:

Continued use of the Service after the updated policy takes effect constitutes your acceptance of the revised Privacy Policy.

13 Contact

For any privacy-related queries, data access requests, or concerns, please contact us:

TRADEDGE — DATA & PRIVACY 📞  +91 96371 79125
Available Mon–Sat, 10:00 AM – 6:00 PM IST
For data deletion, export, or correction requests — mention "Privacy Request" in your message.
Response time: within 15 business days.

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Sangli, Maharashtra, India.